What are the Guidelines for successful Online branding?
Internet Branding Guidelines
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8.        Education to entire organization is very critical as to value of their role in
developing and delivering brand value. Your products and brand are likely to have
multiple touch pints, require to be manage in consistency with the brand image.
Customer’s perceptions of the brand influences by every contact they have with
company’s representatives, service, and products.
7.        A top-down and bottom-up branding approach shall be applied, as both pairs
of brand management activities can be synergistically effective.
6.        Build brand communications around the interactive effects of multiple media
such as Online CRM module. A specific challenge is managing ‘sales force
communications and sales support’ in ways, which are consistent with the overall
online brand strategy. The difficulty is that the sales force has a short-term planning
horizon and may engage in activities that compromise brand equity in the long-run (e.
g. making promises that cannot be delivered). Training, compensation and incentives
must be employed to help convince the sales department of the long-run value of
having a strong corporate brand and their importance in maintaining and ideally
enhancing brand equity.
5.        Relationship between corporate communication strategy and branding strategy
must be managed carefully to avoid any potential conflict in your online brand
personality.
4.        You should build the online brand around brand intangibles such as expertise,
trustworthiness, ease of doing business, Promptness, and likeability as a means to
establish corporate credibility, reputation, and distinctiveness.
3.        You have to be sure the basic value proposition has relevance for all significant
players in the decision-making unit and decision-making process. Sales team must
be involved for their experience and suggestion.
2.        We must understand the role of the brand in the organizational buying process
of different segments. Using market research by branding agency with your sales
team to identify the composition of the
buying center  and the decision criteria used by
the organization members who occupy the key roles in the DMU (Decision Making
Unit). This analysis will lead to the definition of unique market segments and
designing customized online marketing  or branding strategy for products.
1.        The function and significance of online branding should be tied directly into the
Business and profit model and value-delivery strategy. These strategic fundamentals
should be embedded in the brand value proposition and brand mantra. Subsequently
your brand should be managed as a strategic asset with appropriate commitment of
resources, managerial attention, and controls.